12/16
We recently moved in on Lakeview, and have boiler hot water and heat. When we returned from Thanksgiving the heat and hot water were off. Since we had a home warranty we contacted them, and they hooked us up with a company that mis–diagnosed the problem and then would not return. But then we were redirected to:

T.M. Street Heating & Air Conditioning
703 – 291 – 0900
www.tmstreethvac.com

While they could only operate within the parameters of the home warranty, T.M. Street became our advocate, and took us through 3 different systems on the boiler (it looks like some type of electrical surge fried wires, Smart Valve, and switching relay).

While home warranty did NOT become a favorite of ours, as the ordering and receiving of parts by home warranty dragged out, T.M. Street did keep us up to date, advocating with home warranty, and doing a couple of work arounds to get us heat soonest.

T. M. Street Heating & Air Conditioning’s customer service, and always checking back with us to make sure everything stayed right made us a new annual service agreement customer.

Mike, Falls Church, VA

11/22 A cold winter day, the kids called me at work ...Mom the house is cold and something doesn’t sound right. I thought to myself...Oh No!! Why does everything happen when Daddy is not home. Quickly, I contacted T. M. Street Heating & Air Conditioning and was advised not to worry they would dispatch a technician to my home. The technician was very knowledgeable and thorough and got the job done fast. The office staff was very friendly and understanding of my worries. We were very satisfied with the prices because it didn’t cost us an arm and leg. I was also surprised to receive a telephone call the next day from the General Manger to check on the services we received. Awesome customer service!!! I would recommend T. M. Street Heating & Air Conditioning to my family, friends and neighbors.

Tara, Woodbridge, VA